After Sales Service
The satisfaction of our Client is our number one priority. Our design and installation teams work to make sure the product we deliver to you is the right solution for the project and our management team will ensure you are completely happy with the finished article. As well as honouring any defects liability period within the contract we also offer a leak-free guarantee on all of our workmanship for two years from the date of completion. We will also pass on any extended manufacturer’s warranties so you can be sure you receive the maximum cover available.
Of course, things do go wrong from time to time but our Customer Complaints Procedure is in place to ensure that any issues are dealt with swiftly, and this procedure is continually monitored by the Managing Director to ensure compliance.
We are proud of the service we offer and, given the high level of repeat business that we are able to achieve, we think our Clients agree!